Avaya SME Expert

Avaya IP Office delivers cost-saving call management, enhanced productivity and effective unified communications to improve business performance management, enhanced productivity, and effective unified communications to improve business performance.

Avaya is the largest global voice provider for business communications systems in the world. The company provides unified communications, contact centers, data solutions and related services directly and through its channel partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness.

Avaya IP Office Select for Mid to Large Enterprises

Avaya now extends Avaya IP Office from 1000 extensions to 2,500 extensions with the introduction of IP Office R9.1. Avaya IP Office Server Edition now offers larger single site deployments as well as larger multisite deployments with the introduction of Avaya IP Office Select. Mid to Large enterprises who were forced to upgrade larger platforms for a larger cost now can migrate to Avaya IP Office Select to achieve comparable feature functionality, if not more, built into a single platform with a lower cost of acquisition and ownership thus lowering your overall investment.

Clients can still purchase IP Office Server Edition software as the standard IP Office offering; however, for clients with greater needs such as larger capacities (single or multiple site) and greater resiliency now have the option to purchase IP Office Select software.

IP500V2 Control Unit Features:

4 card slots compatible with existing IP500 cards as well as several new cards
SD Card required, acts as Feature Key
Operates in IP Office mode or PARTNER mode, determined by SD Card
Includes Basic Edition Voicemail

IP Office IP500V2 Features:

Support for 2 new base cards, the Combination Card and ETR 6 Card
SD card for license key support and more
Support for Essential Edition PARTNER, which resembles PARTNER ACS (only available in North America)
Telephone support: 1400 Digital Series, 9500 Digital Series, 1600 International IP Series, 9600 IP Series, and ETR PARTNER Phones
Also supports 5400, 5600, 4600 & 4400* phones
Support for IP Office Video Softphone
Support for Office Worker profile
New licensing configuration
Power Lead sold separately

Avaya IP Office

Avaya IP Office 500 V2


The Avaya IP Office has 3 different types of configurations, the photo above is a 500 V2 chassis.

  • support up to 500 users.
  • 2nd V2 chassis is add the IPO can support up to 1000 users.

VMWare Install:

Cloud9 VMWare

Cloud 9 is a partner and approved installer of VMWare, the IPO can also be installed as a software version which comes in a Window environment or VMWare OVA file format. When installing on VMWare in HA configuration the IPO can support up to 2,500 user. Avaya Calls this type of install as resilience. See the attached white sheets for IP Office full specification.